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Haven’t Purchased Yet? We’d Love to Know Why

We’re reaching out to understand what’s held you back from making your first Terra Moons purchase. Your feedback will help us improve and shape a better experience for future stargazers like you.

The survey is only 10 questions and takes less than 3 minutes to complete. All responses are confidential and will only be used by the Terra Moons team. As a thank you at the end of this survey, you can choose to be entered to win a $100 Terra Moons gift card.

1. What’s the biggest reason you haven’t made a purchase from Terra Moons (yet)?
Select the option that best describes your situation:

1. What’s the biggest reason you haven’t made a purchase from Terra Moons (yet)?Select the option that best describes your situation:

2. Have you ever added items to your cart but decided not to complete the purchase?

2. Have you ever added items to your cart but decided not to complete the purchase?

3. When you wear makeup, what’s your go-to style?
Select the option that best matches you:

3. When you wear makeup, what’s your go-to style?Select the option that best matches you:

4. What would make you more likely to place your first order with us?
You can select all that apply:

4. What would make you more likely to place your first order with us?You can select all that apply:

5. How did you first hear about Terra Moons Cosmetics?
Select the option that best applies:

5. How did you first hear about Terra Moons Cosmetics?Select the option that best applies:

6. What types of products are you most looking for from Terra Moons Cosmetics?
Select all that apply:

6. What types of products are you most looking for from Terra Moons Cosmetics?Select all that apply:

7. When you shop for beauty products, how much do you typically spend in a single purchase?
Select the range that best fits you:

7. When you shop for beauty products, how much do you typically spend in a single purchase?Select the range that best fits you:

8. What is your age range?
Select one:

8. What is your age range?Select one:

9. How often do you typically wear makeup?
Select the option that best fits:

9. How often do you typically wear makeup?Select the option that best fits:

10. Want to enter the $100 gift card drawing and subscribe to our email list?
If so, please enter your email below. We’ll need this to contact the winner.

Anything you’d like to share with us?
Comments, concerns, questions, or even deep cosmic thoughts — we’re listening.

Thank you for sharing your voice with us — your insight helps us shape a universe that’s made for you.